Staff Training
Your Staff Are Leaving
40% of Revenue Behind
It's not their fault. Nobody taught them how to sell without being salesy. We turn order-takers into revenue drivers.
The Transformation
From Order-Taker to Revenue Driver
""Would you like anything else?""
"Waits for guest to ask"
"Knows the menu"
"Takes orders"
""The chef's special pairs beautifully with our house Malbec—shall I bring a glass?""
"Anticipates the perfect moment to suggest"
"Knows what sells and why"
"Guides decisions toward profit"
The Curriculum
Four Modules. Zero Cringe.
Practical skills your team will actually use, not corporate training they'll forget.
The Psychology of Yes
Why guests say yes (and no). Timing, tone, and triggers that turn suggestions into sales.
Menu Mastery
Your staff learn exactly why items are positioned where they are—and how to reinforce it verbally.
Reading the Guest
Body language, table dynamics, and occasion signals. Know when to push and when to pause.
Natural Language Scripts
Word-for-word phrases that feel genuine, not rehearsed. Suggestions that enhance, not interrupt.
The Process
From Assessment to Action
Team Assessment
We observe your staff in action and identify skill gaps
Custom Curriculum
Training tailored to your property, menu, and guest profile
Workshop Delivery
Interactive sessions with role-play and real scenarios
Playbook Handoff
Every team member gets materials to reference daily
Follow-up Coaching
Manager support to reinforce behaviors long-term
What You Get
Not Just Training.
A Complete System.
Your team walks away with everything they need to perform—and managers get the tools to reinforce it.
The Results Speak
Turn Your Team Into Revenue Drivers
Staff training is included in all packages. Let's discuss how to get your team selling naturally.
Included in all partnership packages